Stage 1 · Check in
Coat and skin looked over with you.
Our services, in detail
Four services for dogs and cats, none of them involving sedation.
Program 01 · For coats kept on top of
Bath & tidy-up
The right service for a coat that is brushed at home and just needs washing and tidying. We do not use heated cage dryers at any point — animals have died in them, and hand drying takes longer for a reason.
Stage 2 · Bath
Products suited to the coat and skin.
Stage 3 · Dry
Hand dried, never a heated cage dryer.
Stage 4 · Tidy
Face, feet and sanitary areas.
Stage 1 · Coat check
What is actually possible today.
Stage 2 · Agree length
Including when short is the kind answer.
Stage 3 · Groom
With breaks, at the animal's pace.
Stage 4 · Show you
Anything found under the coat.
Program 02 · Honest about the length
Full groom
We agree a length at check-in after looking at the actual coat, not the photograph. If it is matted underneath, the result will be shorter than you hoped, and clipping can reveal sores that the mat was hiding. We would rather show you that at the start.
Program 03 · Not shaving a double coat
De-shedding
De-shedding removes loose undercoat and makes a real difference to the house. Shaving a double-coated breed does not, and can permanently change how the coat regrows — so we will decline that and explain why, even in a Florida August.
Stage 1 · Assess
How much undercoat is actually there.
Stage 2 · Bath
To loosen what is shedding.
Stage 3 · Brush out
Thoroughly, in stages.
Stage 4 · Honest advice
Why we will not shave a double coat.
Stage 1 · Short visit
In and out, minimal stress.
Stage 2 · Nails
Trimmed or ground, to the quick safely.
Stage 3 · Ears
Cleaned, and anything odd reported.
Stage 4 · Stop if needed
Better than forcing it.
Program 04 · A short visit on its own
Nails & ears
Plenty of owners manage the coat themselves and only need nails done. Booking it as a short visit is cheaper and far less stressful for an anxious animal than sitting through a groom it does not need.
First time with us?
Come for a short meet-and-greet first. Free, and it makes the real appointment easier.